Powered by technology
We use technology to make our business smarter and faster.
We understand that in today’s fast-paced environment, staying ahead means constantly evolving and assessing our needs. That's why we’re dedicated to making our business smarter and more efficient, with technology playing an essential role.
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Reliable technology
Our teams are trained to high standards, but we also provide them with the tools to ensure we are managing our estate in the most efficient and accurate way.
All operatives have a smartphone app called WAVE which enables accurate task management, detailed reporting, and resource optimisation through a paperless process. It plays a crucial role in allowing us to deliver the best service for our partners.
WAVE integrates seamlessly with our in-house advertising content management system OASIS, which allows us to plan maintenance, plan campaign routes and oversee installation projects. This also ensures that appropriate advertising prohibitions are adhered to, including Outsmart’s guidance around proximity to schools.
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Transparent service
Our goal is to continually adapt and evolve with industry standards and innovations. We pride ourselves on being leaders in our field and are dedicated to delivering exceptional results for our partners. Our 24/7 customer support through our website and hotline ensures we are effectively dealing with the reporting of broken sites to meet community needs.
Our Service Level Agreements (SLAs) define our service standards and commitment to transparency and accountability. These agreements, are tailored to meet the needs of each individual partner, allowing us to consistently deliver top-tier service.